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Frequently asked questions

Is it normal to add Freon every year?
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No. If an air conditioning system is installed properly, the refrigerant should not leak out. But, if you are are having your system ‘topped off’ every year, it may require leak search.

How often should I change my filter?

When should I have a maintenance/tuneup?

How long does a maintenance take?

Should I cover the outdoor unit in the fall/winter?

Is it ok if the outdoor unit is not level?

Can I move to outdoor unit to another location?

What is to best temperature setting for the thermostat?

Why does the outdoor unit smoke during the winter?

Why is there ice on the outdoor unit?

Why is water dripping from AC/Heat Pump?

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